Privacy & Data Protection Notice
This statement details the approach (“we,” “our”) takes to collect, handle, and secure your personal information during your use of our website, www.fueltechmoto.com (the “Site”), or when engaging with our on-location services (the “Services”).
1. Types of Data We Obtain
Data You Voluntarily Submit:
- Identification & Contact Data: Your name, residential or commercial address, email, and phone number when you request a quotation, schedule a service, or establish an account.
- Service Request Data: Specifics about the service you require (e.g., description of need, preferred appointment timing, access details for the property).
- Billing Data: Payment card information for services performed, processed through our secure third-party payment providers.
Automatically Gathered Data:
- Essential website analytics (IP address, viewed pages) captured via cookie technology to enhance site operations.
Data from External Parties:
We may receive your contact details from digital directories or scheduling platforms (like Yelp, HomeAdvisor) if you initiate contact via those channels.
2. Our Use of Your Information
- To plan, execute, and invoice for services conducted at your specified location.
- To engage with you about appointment confirmations, service changes, and necessary follow-ups.
- To provide service reminders, solicit feedback via surveys, and, with your authorization, share marketing communications.
- To manage business records and comply with statutory and tax duties.
3. Legal Foundation for Data Processing (If Applicable)
We process your personal data to fulfill our contractual agreement with you, based on our legitimate operational interests, and with your express consent where mandated for promotional activities.
4. Information Sharing Practices
We share your data only when essential:
• With our technical staff and dispatch for job completion.
• With verified external partners such as our payment service and appointment management software.
• As required by legal authorities or during emergency situations at your property.
We do not sell, trade, or rent your personal information.
5. Security Measures & Data Preservation
We implement appropriate security safeguards. Customer records are maintained for [e.g., 7] years for warranty coverage, tax compliance, and legal requirements.
6. Your Privacy Controls & Entitlements
You may:
• Update or correct your details by contacting us via phone or email.
• Request access to the personal information we have on file.
• Opt out of promotional communications (phone, text, or email) at any time.
• Request data deletion, subject to our legal retention periods.
7. Cookies & Tracking
Our website uses a limited number of cookies. You can configure your browser settings to control cookie acceptance.
8. Policy Revisions
This notice may be updated periodically. The current version is always available on our Site.
Privacy Contact Method:Contact Us.